Account Help

Can I add additional users to my account?

At present, it is not possible to add additional users to our standard accounts. Each user must register their own account. However, our Company Accounts allow for multiple users - please contact us to find out more about our Company Accounts and if you are eligible.

How do I delete my Penn Elcom account?

When logged in, click on the person icon to open your Account Dashboard. From there, scroll down and click on Account Information and scroll down to 'Delete Account'...

Where can I manage my marketing preferences?

To access your Newsletter Preferences, click on the person icon to go to your Account Dashboard. Under Newsletter Preference, you can access your options by pressing the Edit button. Our newsletter requires double opt-in, so once activated you will receive an email asking you to confirm your subscription...

My account is locked. How can I get it unlocked?

Please contact our team and they will be able to help you.

I need help managing my Company Account

If you need help managing your Company Account, you can visit our useful help page or you can contact our team who will be happy to assist you...

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